I ordered online they charged me $**.** for my order then they called me back saying th...

GetHuman-marlenve's customer service issue with Pizza Hut from February 2019

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The issue in GetHuman-marlenve's own words
I ordered online they charged me $**.** for my order then they called me back saying they didn’t have medium hand tossed nor original pan so I went ahead and upgrade for * large * topping pizza and they charged me $**.** for the first order and $**.** for the second order. Which I’ve been trying to call the store so they can refund me my money for the first order but no one answers I’ve called more then ** times and still no answer! I told the delivery guy to tell his manager know I had an issue for him to call me because they charged me twice and I haven’t received a phone call from the store nor the manager. I don’t think it’s fair for me to have an unpleasant experience with all this instead of enjoying my meal with my family. I hope you can resolve this for me! Thank you
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Pizza Hut

Customer service issue
Reported by GetHuman-marlenve
Feb 17th, 2019 - 9 mons ago
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GetHuman-marlenve started working on this issue
Feb 17th 1:59am