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Piedmont Natural Gas Customer FAQ

Top Answers & How-to Guides

What is Piedmont Natural Gas's Phone Number?

The question we are asked most often is about how to talk to Piedmont Natural Gas customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any energy-saving tips for reducing my gas consumption?

Yes, there are several energy-saving tips to reduce your gas consumption. Firstly, make sure your home is well insulated to prevent...
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Billing

How Do I View My Piedmont Natural Gas Bill?

It is always wise to view any bills that you pay so you will know exactly what you are paying for. To view your Piedmont Natural Gas...
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How do I sign up for paperless billing?

To sign up for paperless billing with Piedmont Natural Gas, simply log in to your online account or create a new account if you don't...
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How can I set up automatic bill payment?

Setting up automatic bill payment with Piedmont Natural Gas is easy. You can enroll in our AutoPay program online through your online...
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How do I update my billing address?

To update your billing address with us, you can easily do so by logging into your online account on our website. Once logged in, you...
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What payment options are available?

Piedmont Natural Gas offers various payment options to ensure customer convenience. Customers can pay their bills online, through automatic...
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Can I view my payment history?

Yes, you can easily view your payment history with Piedmont Natural Gas. To access your payment history, simply log in to your account...
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Payment Extension

How can I request a payment extension?

To request a payment extension, you can contact our customer service team. They will be able to assist you in setting up a plan that...
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Emergency

How do I report a gas leak or emergency?

If you suspect a gas leak or encounter a gas-related emergency, it is crucial to evacuate the area immediately and then report the...
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Average Bill

What is the average monthly bill for Piedmont Natural Gas?

The average monthly bill for Piedmont Natural Gas varies depending on several factors such as the size of the residence, gas consumption,...
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Moving Service

Can I transfer my natural gas service to a new address?

Yes, you can transfer your natural gas service to a new address. Piedmont Natural Gas allows easy and convenient relocation of your...
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Usage Monitoring

Is there a way to monitor my gas usage?

Yes, Piedmont Natural Gas offers customers a way to monitor their gas usage. Through our online account portal, customers can access...
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Energy Tips

Are there any energy-saving tips for reducing my gas consumption?

Yes, there are several energy-saving tips to reduce your gas consumption. Firstly, make sure your home is well insulated to prevent...
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Help me with my Piedmont Natural Gas customer service issue

Ask any question you have about Piedmont Natural Gas customer service. We will do our best to get you answers right away.
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