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The issue in GetHuman-pkmommy's own words
On Saturday, *****, the carrier threw our paper on the driveway rather than our sidewalk. It landed in a stream of water from the rain and was soaked. I called to ask for a new one. I was told a new one would be delivered on Saturday. It was not. I called again on Sunday and was assured one would be delivered on Sunday. It was not. This is the *rd time we have had trouble with our Saturday delivery of the Sunday portion of the paper.
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