Filed **** taxes electronically on time thru Turbo Tax software for Federal, PA and NC...

GetHuman948348's customer service issue with Pennsylvania Department of Revenue from August 2018

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The issue in GetHuman948348's own words
Filed **** taxes electronically on time thru Turbo Tax software for Federal, PA and NC states as husband worked out of state most of the year. Rec'd letter in July **** requesting additional info and W* for to prove out of state work and we filed in NC. Sent W* as requested immediately. ****** Rec'd billing notice for balance due instead of the refund we expected with penalty for late payment. Who do I talk to for explanations? Thank you. Need contact name & phone number, please.
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Pennsylvania Department of Revenue

Customer service issue
Reported by GetHuman948348
Aug 3rd, 2018 - 4 mons ago
I have an issue with Pennsylvania Department of Revenue too
Fixed
Seen by 5 customers so far
Similar issue to 26 others
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GetHuman948348 started working on this issue
Aug 3rd 7:29pm
GetHuman948348 indicated the issue is not fixed yet.
Aug 3rd 8:42pm