I changed my phone number. Because I no longer have access to my previous phone number...

GetHuman5888045's customer service issue with PayPal from March 2021

20 views | 41684 similar | 0 following
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman5888045 to get a PayPal rep on the line!
Always use the GetHuman Phone to call PayPal. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman5888045's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5888045 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman5888045's own words
I changed my phone number. Because I no longer have access to my previous phone number I cannot receive the text authentication code and therefore cannot log in to my account at all. **I’ve called previously and they were not able to help me. I was sent instructions and messages and links to fix the problem — which ALL required logging in to my account to access!!! It’s very exasperating. **If I cannot have the *-step verification removed externally, so that I can log in and update my information myself...I would like to DELETE this account ASAP. If I cannot access my account I don’t like it being out there at all. Again, I tried to delete my account in the phone previously but my agent had terrible English and was impossible to understand. She sent a link which required my logging in to delete my account. **I’m beyond frustrated. I would either like to access my account and update my number or delete it all together. It’s unacceptable for me to have an account with all my payment information out there and completely inaccessible to me.

GetHuman5888045 did not yet indicate what PayPal should do to make this right.

How GetHuman5888045 fixed the problem

We are waiting for GetHuman5888045 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5888045 fixes it.
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman5888045
Mar 25th, 2021 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 41684 others
0 customers following this

Timeline

GetHuman5888045 started working on this issue
Mar 25th, 2021 8:51pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians