My name is Phillip Rilett (*****@***.com). I've had a paypal account for many years...

GetHuman-prilett's Dispute a Charge issue with PayPal from March 2021

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The issue in GetHuman-prilett's own words
My name is Phillip Rilett (*****@***.com). I've had a paypal account for many years. ** While doing taxes recently, I had questions and found a site named JustAnswer who, I thought, would help me with these questions. They asked for a payment of $* and I, reluctantly but in desperation, payed the $* using my paypal account. I submitted my questions but JustAnswer never answered any of them. I was told it took time to hook me up with one of their "experts". In the meantime, I continued to search for other tax information sources and was able to complete our taxes (our tax forms have since been sent in) without ever hearing from a single JustAnswer tax "expert".* Recently we received an email from JustAnswer claiming our paypal account would be charged $**, and would be charged another $** in a few months. I have contacted JustAnswer and ask to be removed from their billing, but would like to know if paypal will stop payment from our account to JustAnswer.* Since the only revenue source JustAnswer has for us (to our knowledge) is our paypal account, I'd like to stop payment on all future charges from JustAnswer.* Can you do this for us? Please let us know.**Phil and Sherry Rilett****-***-****

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PayPal

Dispute a Charge issue
Reported by GetHuman-prilett
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 42276 others
0 customers following this

Timeline

GetHuman-prilett started working on this issue
Mar 20th 2:19pm

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