My son, who was ** at the time, opened an account and asked for payment for his summer...

GetHuman574044's customer service issue with PayPal from January 2021

3 views | 43681 similar | 0 following
Help with my PayPal issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get PayPal help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman574044 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman574044's own words
Transfer payment for a summer job to my son ... My son, who was ** at the time, opened an account and asked for payment for his summer job through PayPal. He set up the account himself with out my permission or supervision, and so I was not able to see the terms or conditions or requirements for this. When I transferred money to him, his account was suspended and the money was neither given to him nor returned to me. After a few chat interactions on PayPal, they told me it would be suspended for *** days. It has now been over *** days, and I need PayPal to follow through on their word and return the money to my account. It is in good standing and I have been a customer for many years. This is the first issue I have had with PayPal and after waiting patiently for over a half a year, I need this resolved immediately and the money returned to my account. Thank you.
I didn’t know PayPals terms and conditions, my son set up his account without my permission or oversight. My sons account was suspended, and It has now been well over *** days since this happened.
The amount I attempted to transfer to my son needs to be returned to my account immediately.
I have been a consistent customer for over * years with no issues so far
I have messaged via the chat function a few times regarding this issue.
How GetHuman574044 fixed the problem

We are waiting for GetHuman574044 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman574044 fixes it.
This email address isn't valid

PayPal

PayPal
Customer service issue
Reported by GetHuman574044
Jan 4th, 2021 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 43681 others
0 customers following this

Timeline

GetHuman574044 started working on this issue
Jan 4th 7:47pm
GetHuman574044 shared this issue with friends on Facebook
Jan 4th 7:56pm