My son, who was ** at the time, opened an account and asked for payment for his summer...

GetHuman574044's customer service issue with PayPal from January 2021

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The issue in GetHuman574044's own words
Transfer payment for a summer job to my son ... My son, who was ** at the time, opened an account and asked for payment for his summer job through PayPal. He set up the account himself with out my permission or supervision, and so I was not able to see the terms or conditions or requirements for this. When I transferred money to him, his account was suspended and the money was neither given to him nor returned to me. After a few chat interactions on PayPal, they told me it would be suspended for *** days. It has now been over *** days, and I need PayPal to follow through on their word and return the money to my account. It is in good standing and I have been a customer for many years. This is the first issue I have had with PayPal and after waiting patiently for over a half a year, I need this resolved immediately and the money returned to my account. Thank you.
I didn’t know PayPals terms and conditions, my son set up his account without my permission or oversight. My sons account was suspended, and It has now been well over *** days since this happened.
The amount I attempted to transfer to my son needs to be returned to my account immediately.
I have been a consistent customer for over * years with no issues so far
I have messaged via the chat function a few times regarding this issue.
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Customer service issue
Reported by GetHuman574044
Jan 4th, 2021 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 43681 others
0 customers following this


GetHuman574044 started working on this issue
Jan 4th 7:47pm
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Jan 4th 7:56pm