Hello:**I have written you about my problem of not being able to sign into my account...

GetHuman5323340's Account Access issue with PayPal from October 2020

25 views | 37459 similar | 0 following
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Before contacting them, items GetHuman5323340 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
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The issue in GetHuman5323340's own words
Hello:**I have written you about my problem of not being able to sign into my account, but unfortunately the problem has not yet been resolved. Your customer service sent me the instructions to "resolve the issue" but still I am not able to sign into my account because I have to go through the security check (see below), which was set up by me a while ago:**"Quick security check*We just need some additional info to confirm it's you.*Receive a text message*Mobile *(***) ***-*****"**Because I am in Europe until the end of the year, I do not get my text messages, and therefore I cannot sign into my account.**I set up a recurring monthly payments of $***. The account should be paid off in October ****, but this last payment should be few dollar above $***. Since I cannot sign into my account, please can you adjust my Oct **** payment to be my last payment, and stop the recurring payments? If I do not pay off the account in Oct, I will be liable for the interest payment, which I do not want that to happen. I must pay off the account in Oct ****.**I also sent a request regarding this matter to *****@***.com. However, I am not sure if this request would be taken care of.**Thank you kindly for your assistance in this matter.**Sincerely,**Mila Basely

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PayPal

Account Access issue
Reported by GetHuman5323340
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 37459 others
0 customers following this

Timeline

GetHuman5323340 started working on this issue
Oct 2nd, 2020 12:09am
GetHuman5323340 indicated the issue is not fixed yet.
Oct 2nd, 2020 7:16pm

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