My mom sent me $** this morning and I can not transfer it over to my linked debt card...

GetHuman5309948's customer service issue with PayPal from September 2020

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The issue in GetHuman5309948's own words
My mom sent me $** this morning and I can not transfer it over to my linked debt card. I needed this money this morning. I was told in the message center almost * hrs ago,* "To help protect the security of your transaction, the confirmation button will be available after ** hours of your payment date." *This makes NO SENSE. My mom has sent me money * other times and I was able to transfer it immediately after. My friend has also sent me money in the past that I was able to transfer immediately as well. We don't understand why the money my mom sent says it is recieved but can't be transferred over. It's in limbo land somewhere and I really don't appreciate having MY MONEY withheld by PayPal especially when it was an emergency and thats why my mom sent it.

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PayPal

Customer service issue
Reported by GetHuman5309948
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 37083 others
0 customers following this

Timeline

GetHuman5309948 started working on this issue
Sep 28th, 2020 8:51pm