paypal communication is impossible

GetHuman5299571's Refund issue with PayPal from September 2020

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The issue in GetHuman5299571's own words
i want to respond to an open case pp-d-********. i have been offered a full refund but my argument all along has been about return freight. their is no mention about the seller paying for freight. as i argued this whole thing is about a sellers mistake and their printed return policy says they will pay return freight if they make a mistake. i wanted to respond to paypals email regarding this issue but i couldn't find a way to communicate .i am asking for the seller to pay return freight this issue has not been adressed* larry sperling
paying the return freight to china
i could not get thru to paypal's automated answering system . it could not understand what i wanted. it did not give me the option of waiting for an agent. i also could not find a way to communicate with paypal to discuss this issue on their web site.
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PayPal

autel diagnostic tool
Refund issue
Reported by GetHuman5299571
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 36826 others
0 customers following this

Timeline

GetHuman5299571 started working on this issue
Sep 25th, 2020 12:42pm
GetHuman5299571 indicated the issue is not fixed yet.
Sep 25th, 2020 1:01pm

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