PayPal Customer Service Issues

I keep receiving emails from Infohub Computer Support regarding an unauthorized charge on PayPal for $[redacted]. I have tried calling the provided number, but there is no connection. PayPal Order ID: 9100G738J091 Dear Customer, A payment of $[redacted].99 was sent to Infohub Computer Support. Please note that it may take up to 6 business days for this transaction to appear on your account or in your next billing cycle in case of credit. The charge will appear on your statement as 'Infohub Computer Support.' Merchant: Infohub Computer Support ([redacted]) Description: Your order at Infohub Computer Support Quantity: (1) Service Pack Amount: $[redacted].99 Total: $[redacted].99 Payment was sent to Infohub Computer Support. If there are any issues with this transaction, you have 7 days from the transaction date to open a dispute. For assistance, please call +1[redacted]. PayPal [redacted] Bright South Lane

Subject: Follow-Up on Recent Order I am resending this email to ensure that you have received it. I am eagerly awaiting your prompt response. Thank you. Regards, MF Date: August 9, [redacted] at 4:32 PM From: Muna Farjo To: [redacted] Subject: RE: ORDER STATUS!! Hello, I am following up on my order for the "AeroChamber Plus" and would like to know when it will be shipped. I require it as soon as possible. If it has not yet been shipped, please cancel the order and credit my American Express card. Thank you, Muna Farjo [redacted] E. Joy Rd. Ann Arbor, MI [redacted] Transaction Details: Date: Aug 5, [redacted] 06:45:23 PDT Transaction ID: [redacted] Description: - Monaghan AeroChamber Plus Z STAT Anti-Static Valved Holding Chamber - Item# 79750Z - $11.99 USD Subtotal: $11.99 USD Shipping: $7.99 USD Total: $19.98 USD Payment Method: American Express If there are any issues, I have [redacted] days to open a dispute in the Resolution Center. Thank you.

I made a purchase on July 4, [redacted], and decided to use PayPal's One Touch checkout. I had been meaning to create a PayPal account and saw this as a good opportunity. I typically use my landline number for online purchases and only realized it might be an issue when I couldn't receive the verification code to access and set up my PayPal account. As I can't receive texts on my landline, I haven't been able to create a password or add my cell number to my account. Furthermore, I haven't received the items I ordered from Zhixin Trading Co, but my card was charged. Instead of the 2 Canopy Camp Chairs I ordered, I received 2 canvas sleeves on August 14, [redacted], which seem to be made from the same material as the chairs. I kindly request that any codes be sent via email so I can begin the dispute process, access my account, and add my cell number for text messages.

I submitted a dispute on PayPal for not receiving the Nintendo Switch Lite (Yellow) I ordered from Best Online Shop in China a while back. After no response from the seller, I finally received a delivery today, August 15, [redacted], but it was a completely different item - a game handle that I never ordered. The package had the same tracking information as my original order. I need my dispute to be escalated as time is ticking, and I'm struggling to resolve the issue with the seller. I've been patiently waiting for an update from PayPal but haven't received one yet. I have photos of the incorrect item sent by the seller, and I believe they just shipped something to generate a tracking number. I'm seeking a refund of $[redacted].00 as it's unjust for vendors to deceive customers through PayPal. Your assistance would be greatly appreciated.

Subject: Account Lock Issue Hello PayPal, I have been a member for 15 years, and my account has been locked for almost two months due to "suspicious activity." Despite being able to sign in, the message prevents me from sending you a communication about it. I tried to change my information but was hindered by forgotten security questions. I am disappointed by the lack of support, as I am unable to resolve the issue without accessing my locked account. I've reported this issue but have received no viable solutions. I am considering closing my account if the problem persists, which would be regrettable as I frequently use PayPal for online shopping. Please assist me in resolving this matter promptly. Thank you, Lisa E.

I placed an order for 2 7 cubic foot deep freezers from what I believed was Best Buy on April 4. However, after contacting Best Buy, they had no record of my order. I received a shipping notification stating they were sent from China to a mailbox in Indianapolis. The post office investigated and said a package addressed to me was delivered to Indianapolis, but it was a garment bag instead. I live in Richmond, Indiana, and have not received anything. I tried to get a refund from my bank with no success. I'm seeking assistance in getting a refund for the $[redacted].00 total bill. I've also had to change my Debit Card number since the order.

Three charges appeared on our credit card through PayPal that we are unsure about. We would like to obtain invoices for these charges to verify if they are legitimate expenses for us or our business. We are inquiring about the following charges: $59.99 on March 4th, $30.00 on March 17th, and $53.73 on June 2nd. These charges should be under Jim Powers or Powers Enterprises on our Bank of America card ending in [redacted]. We tried calling the number on the card statement, which directed us here for assistance. Any help with this matter would be greatly appreciated. Thank you, Jim and Vicky Powers. Email: [redacted] or contact us at home: [redacted]. Blessings.

I need assistance with an issue I encountered. On June 18th, [redacted], there were unauthorized charges of $[redacted].00 on my PayPal account from Champssport. I contacted PayPal immediately, and they advised me to reach out to Chase. After contacting Chase, they mentioned they needed a copy of the transaction history from PayPal sent to [redacted] The charges reappeared on my account totaling $[redacted].00. Providing this information will greatly help me resolve this issue. Thank you for your help. Maria Jennings A.

On August 8, [redacted], I noticed a charge of $[redacted].08 on my account listed as PayPal - XFER:PayPal. I cannot link it to any recent purchase. My bank informed me that charges over 60 days old cannot be disputed, but this charge is dated 8-11-[redacted], within the 60-day window. They suggested contacting PayPal. However, my attempts to resolve this with PayPal only led to confusion and no resolution. I find it frustrating not to be able to speak with a representative. Please clarify the nature of this charge for me. Thank you, R.L. via [redacted]

I am writing to inform PayPal customer service that I am dissatisfied with the way I have been treated regarding not receiving the 6-digit security code for my two-factor authentication. I lost my phone a few months ago and have been unable to receive the code. Despite my attempts to contact customer service via call or chat, I have not received help. Yesterday, I was promised a call back but did not receive one. I had a similar issue with my Skrill account, and after contacting their customer service and answering some questions, they resolved the problem. I am willing to provide any necessary information to regain access to my account.

I have been facing challenges with the local mafia for over 20 years. The latest issue is my PayPal account being disabled. It seems law enforcement is hesitant to help when the mafia is involved, especially in my hometown. I believe the Sedgwick County Sheriff's patrol might have officers connected to the mafia. Prior to my PayPal being suspended, there were instances of emails being deleted from eBay, hampering my ability to make sales. This action feels unjust as I wasn't given a chance to defend myself. I am looking to resolve this with a person directly. You can reach me at +1 [redacted]. I often send money to the Philippines since most of my friends are there due to challenges faced with making friends in the USA because of the mafia's influence. You can also contact me at [redacted], although there's a risk of mafia hackers deleting emails.

Dear [redacted], You have sent a payment of $17.99 AUD to Spotify Finance Limited ([redacted]). Please note that it may take a short while for this transaction to show up in the Recent Activity section of your Account Overview. Merchant: Spotify Finance Limited Email: [redacted] You did not provide any specific instructions to the merchant. Description: Unit Price: $17.99 AUD x 1 = $17.99 AUD Subtotal: $17.99 AUD Total Payment: $17.99 AUD If you are collecting credit card rewards, you will earn points for this transaction. The payment will be listed as "PAYPAL *SPOTIFY" on your statement. This transaction was assigned Invoice ID: P108DA3FCC Please be aware that we do not own a Paypal account and have never used Spotify. It seems like someone is attempting a scam.

There was a $99 fraud charge that we disputed, but it got declined as the seller provided a false tracking number. Despite explaining in the original dispute that we confirmed with the post master that the shipping numbers were stolen, it was still declined due to the provided tracking info. After calling in and seemingly being connected with a customer support agent, we were asked to purchase an eBay card for $[redacted] to supposedly resolve the issue, initiated through a message posing as PayPal inc. This did not resolve the $99 issue as promised, and now we are out $[redacted]. It's a pressing matter that requires urgent attention from a genuine professional, not a scammer using fake PayPal inc messages and unreliable phone numbers found through Google search. This is extremely urgent, and we need a legitimate resolution promptly.

I ordered five Goodyear Wrangler [redacted]/75/15 tires from NGUYENTHIMY4 on 8/4/[redacted] for $[redacted].95. The delivery date was supposed to be within 5 to 12 business days. Unfortunately, I have not received the order, and the website I purchased from is no longer available. I am still hopeful to receive the tires to resolve the issue, but if not, I would like a refund to my PayPal account so I can purchase tires locally for my vehicle. I rely on my vehicle for doctor appointments and everyday use, so a quick resolution is necessary. Please contact me via text or email to inform me of the next steps. Thank you to Gethuman.com and PayPal for assisting in resolving this matter. Sincerely, Edward L.

I purchased 5 Goodyear Wrangler [redacted]/75/15 tires on 8/4/[redacted] for $[redacted].95 from NGUYENTHIMY4, with an expected delivery date of 5 to 12 business days. However, I have not yet received the order, and the website I ordered from is no longer available. I am open to receiving the tires if they can still be delivered, but if not, I would like a refund to my PayPal account so I can purchase tires elsewhere. I need my vehicle for doctor's appointments and everyday use, so a resolution is needed quickly. Please communicate via text or email regarding the next steps. Thank you to GETHUMAN.COM and PayPal for assisting with this matter. Sincerely, Edward Lane.

Subject: Payment Details & Shipping Update Dear Chris Kolodziejski, Your recent PayPal transaction ID: 2XK592801Y637300C for the Garden Bag Kneeler And Seat totaling $22.98 USD to Shenzhen Aibili International Trade Co., Ltd. ([redacted]) is currently being processed. Please note your shipping address is confirmed as [redacted] Meadowbrook Ln, Farmington, NY [redacted], United States. Kindly be informed that the seller has not provided shipping details yet. Should you encounter any issues with this transaction, you have [redacted] days from the date of purchase to open a dispute in the Resolution Center on the PayPal website. In case you have not received any confirmation of shipment from the seller, you may consider requesting a refund. You can manage your transactions and payments effectively by logging into your PayPal account. For further assistance or inquiries, please visit our Help Center at www.paypal.com/help or contact PayPal Customer Service toll-free at 1-[redacted]. Warm regards, [redacted]

In January, I purchased a circular saw for $34.94, but only received 3 blades. Regrettably, I couldn't cancel the order within 10 minutes. This is highly disappointing. On another occasion in July, I bought an outdoor camera for $29.87 and got a memory card instead. The seller insisted that the memory card was the correct item. This feels deceitful and needs to be addressed. Similarly, in July, I ordered a hydraulic car jack for $31.98 but received only a tool box without the jack. This pattern seems misleading and dishonest. I believe it's crucial for PAYPAL to look into these fraudulent practices by Chinese sellers. As an American customer, it's concerning to see these scams happening. I urge PAYPAL to investigate and put an end to these fake advertisements. Many others have fallen victim to similar scams, and PAYPAL's records should reflect this. Please take action and respond to this matter.

I used my debit card which somehow got switched to PayPal for a $99.00 purchase. The USPS tracking number shows a delivery date of 8/8/[redacted], but I bought it on 9/9/[redacted]. My checking account was charged $[redacted].00. I can't access my PayPal account because I forgot my password, and PayPal won't let me change it or send codes to my landline, which doesn't accept messages. The seller doesn't provide contact information. How can we solve this issue?

I recently received an email from someone claiming to be from Paypal stating that I approved a payment of $[redacted].99 to Google Play. I have a strong feeling this might be a scam, so I wanted to bring it to your attention. Transaction ID: Q33G8NO954H8Z Hello, You sent a payment of $[redacted].99 USD to Google Play ([redacted]). If you didn't authorize this, contact us at +1[redacted]. Merchant: Google Play Total Amount: $[redacted].99 USD Remember, you have [redacted] days to dispute this transaction. If you need help, visit the Help Center at www.paypal.com/help. Please do not reply to this email; it's not monitored. For assistance, log in to your PayPal account. Thank you.

I recently ordered a small deep fryer from blasi.shop and received a [redacted] piece jigsaw puzzle instead. The invoice listed the payment method as credit card Paypal, which was odd as I never use Paypal. I tried accessing my supposed Paypal account online without success, and now I am concerned someone may have created an account using my information. Can you please check if I have an active Paypal account linked to my details and if so, cancel it immediately? My name is Wanda Moses, and I reside at [redacted] Clemons Road, Chattanooga, Tn [redacted]. Your assistance in resolving this matter is greatly appreciated.