On May **, **** I Purchased a ** piece keep fresh items for $**.**. A few days ago I re...

GetHuman5042889's Refund issue with PayPal from July 2020

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Help with my PayPal issue
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The issue in GetHuman5042889's own words
On May **, **** I Purchased a ** piece keep fresh items for $**.**. A few days ago I received a flimsy manicure sent in the mail. They are telling me that is what I get. I have reached out to them several times through emails.They tell me I can ship it back for over $** shipping and then stated most people don’t do that because they don’t wanna pay that large shipping amount. But I didn’t pay that much for them to ship it to me. Even suggested I regift it. First off it’s very cheap thinly made. But that’s really besides the point as it’s not what I ordered and expected to receive. They told me that all their things go through several stages of quality checks. I really don’t understand this as it’s not anything near what I purchased. I’ve asked them for a refund of the $**.**. They finally told me they were applying a five dollar refund to ease my unhappiness. First off I’m beyond unhappy, I’m mad. I feel like this is just a scam and it’s just wrong! I feel they did a bout & switch scam and stole money from me. This is illegal!! Can you PLEASE help me resolve this and get my full refund back. I thought they were a reputable company as they accepted payment through PayPal. I always use PayPal when possible because I trust you! Please advise me as to where to proceed from here. I need PayPal to get my money back from this so called company! If you need to contact me for further info you may reach me at ***–* **–****. Thank you for your help in this matter! Cindy Oliver

GetHuman5042889 did not yet indicate what PayPal should do to make this right.

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PayPal

Refund issue
Reported by GetHuman5042889
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 28427 others
0 customers following this

Timeline

GetHuman5042889 started working on this issue
Jul 8th 6:51pm