I ordered the following item from e bay on * Dec ****.*iBRAVEBOX V* TV HD Digital Satel...

GetHuman-drpsyam's customer service issue with PayPal from May 2020

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The issue in GetHuman-drpsyam's own words
I ordered the following item from e bay on * Dec ****.*iBRAVEBOX V* TV HD Digital Satellite Signal Meter Finder reciever DVB S*S* FTA.*Item number ************ ordered on * December **** *Sold by jiehsshop*** ( **** )*Order number: **-*****-*******The item arrived was defective. Looked like the problem was with battery and on communication with seller through e bay he promied to send the new battery for me to change and check whether the problem was solved. with the new battery the item worked for one day. Obviouly the item wa defective and the seller actually had promised to to replace the item if the new battery didnot solve the issue. but I could not contact the seller due to issues of lockdown and because the e bay website wa saying that the eller was no longer regitered with e bay. i wa trying to contact e bay and my effort were in vain. Finally today I saw the option to chat with a representative of e bay who advised me to contact pay pal and register for a dispute to get refund. They said I am entitled to get a refund and there is no way they can contact the seller a he i no longer registered with them. *I would like to have refund for the item or if the seller can send me a new item it is acceptable to me.**The references that e bay has given me to be provided to you are as follows* Transaction Detail: *EB******X******S Guest Account email: *****@***.com Account number: BYTYD**EHBDWL (ZA)

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Customer service issue
Reported by GetHuman-drpsyam
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 25315 others
0 customers following this

Timeline

GetHuman-drpsyam started working on this issue
May 23rd, 2020 4:36pm