hello*on ********* I ordered two portable air pumps from Sunshine *hancokbC*****@***.co...

GetHuman4699453's customer service issue with PayPal from April 2020

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The issue in GetHuman4699453's own words
hello*on ********* I ordered two portable air pumps from Sunshine *hancokbC*****@***.com**they finally confirmed the order on Feb ** ****,they finally arrived on March ** ****.*the units were suppose to have a ** volt car charger and a USB charger, the units were missing the USB charging cord . I sent e-mail about this and they said it was in shot supply there and offered me a**% discount,*because they no longer offered the USB charging cord. I then tried to us the units with the ** volt charger supplied and could not make them work. My sister has the same unit so I took it over to her and she also could not make it work. they weighed the unit and it is about * ounces less in weight, we think some thing was left out at the factory making them defective *I have tried for a month with e-mails (**) of them about this problem and they just keep offering me more of a discount, they are now up to **%*off. I keep telling them they are no good to me if they cant be used , they need to send a full refund or replace the units .*Please help ***-***-**** *Thanks Dennis Rinaldi

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Customer service issue
Reported by GetHuman4699453
Apr 22nd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 20761 others
0 customers following this

Timeline

GetHuman4699453 started working on this issue
Apr 22nd, 2020 9:57pm

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