Cannot log into PAYPAL account

GetHuman3821201's customer service issue with PayPal from October 2019

Help with my PayPal issue
The issue in GetHuman3821201's own words
log into my paypal account ... my phone number is no longer in use. Paypal uses it to send me a verification code - I cannot even sign on. Please advise.**no advice, no help, no service, nothing!!!!! very bad service indeed. Somehow I got into the account and quickly moved the funds because it was being held ransom by poor service.
there is no help or service from Paypal at all …. very annoying!!!!
Preferably use a question for verification purposes rather than getting a pin sent to my phone
How GetHuman3821201 fixed the problem
I reset the password on my account and suddenly got into my account. I quickly transferred the money out!!!!!! but holding on for help, or wanting a callback, or even an email, was fruitless as there was no customer service whatsoever. this took days to resolve and was very annoying.
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PayPal

Paypal
Customer service issue
Reported by GetHuman3821201
Oct 28th, 2019 - 2 years ago
Fixed
GetHuman3821201 shared how to fix
Seen by 18 customers so far
Similar issue to 56394 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman3821201 started working on this issue
Oct 28th, 2019 6:09am
GetHuman3821201 shared this issue with friends on Facebook
Oct 28th, 2019 9:50am
GetHuman3821201 shared this issue with your circles on Google+
Oct 28th, 2019 9:50am
GetHuman3821201 shared this issue with others over email
Oct 28th, 2019 9:51am
GetHuman3821201 confirmed the issue is fixed. Hooray!
Oct 28th, 2019 10:15am