I want to close my Paypal account *****@***.com. I no longer live in the United States...

GetHuman3363734's Account Access issue with PayPal from August 2019

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The issue in GetHuman3363734's own words
I want to close my Paypal account *****@***.com. I no longer live in the United States. This paypal account has an old address, phone number and bank account. Today, I was on a chat with a Paypal representative - Sruthi - and she directed me to transfer the balance to my old bank account. I said I wasn't sure if the bank account was still open, but we executed a transfer to the bank account anyway. I've since confirmed that the bank account is no longer open and the payment will most likely be returned to my paypal account. I would like to transfer the balance to my son, but when I tried to do that, Paypal's security was asking me to open my *****@***.com google account which has been changed to my new legal name - Margaret Gayle. So that didn't work either. How do I resolve this? My *****@***.com email still works, so you can email me there.

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Account Access issue
Reported by GetHuman3363734
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 46889 others
0 customers following this


GetHuman3363734 started working on this issue
Aug 3rd, 2019 7:31pm
GetHuman3363734 indicated the issue is not fixed yet.
Aug 4th, 2019 8:24pm

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