My bank declined a large online paypal charge to my visa card due to a fraud alert sett...

GetHuman3359406's customer service issue with PayPal from August 2019

Help with my PayPal issue
The issue in GetHuman3359406's own words
My bank declined a large online paypal charge to my visa card due to a fraud alert setting. After trying numerous times to resubmit the transaction and talking to my card issuer and getting the $ restriction removed the card is still declined and says to try another one, but no charge is presented to the bank and they think it is a paypal problem. The bank said to call paypal and maybe the card had been declined so many times that paypal was no longer processing the credit card.

GetHuman3359406 did not yet indicate what PayPal should do to make this right.

How GetHuman3359406 fixed the problem
Create a PayPal account and link my credit card to the account. Worked perfectly. PayPal thought it might be an issue with the vendor's server but they don't have one. I have used PayPal to pay with my credit card for years and have never had a problem until now.
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PayPal

Customer service issue
Reported by GetHuman3359406
Aug 2nd, 2019 - 3 years ago
Fixed
GetHuman3359406 shared how to fix
Seen by 11 customers so far
Similar issue to 46787 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman3359406 started working on this issue
Aug 2nd, 2019 10:56pm
GetHuman3359406 confirmed the issue is fixed. Hooray!
Aug 6th, 2019 2:22am

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