I have had my PayPal account for ** years and it now has a limitation on it with no exp...

GetHuman-cbiz's customer service issue with PayPal from March 2019

Help with my PayPal issue
The issue in GetHuman-cbiz's own words
I have had my PayPal account for ** years and it now has a limitation on it with no explanation except the standard "We noticed some unusual activity in your account. To keep you account secure, we have limited... blah blah blah." There has been no recent activity so this does not make sense. The only way the system provides to restore access is to provide bank account details. Bank accounts are not required and PayPal has no reason to ask for this information. Very dubious. PayPal need to restore access immediately and provide a credit to affected customers for wasting their time.

GetHuman-cbiz did not yet indicate what PayPal should do to make this right.

How GetHuman-cbiz fixed the problem
Call the PayPal Customer Service number ***-***-**** and when the automated system asks what you are calling about say "Account issues" and when asked for further refinement say "Limitations". You will then be connected to a human for assistance.
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PayPal

Customer service issue
Reported by GetHuman-cbiz
Mar 26th, 2019 - 2 years ago
Fixed
GetHuman-cbiz shared how to fix
Seen by 4 customers so far
Similar issue to 34362 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-cbiz started working on this issue
Mar 26th, 2019 9:28pm
GetHuman-cbiz confirmed the issue is fixed. Hooray!
Mar 26th, 2019 10:55pm

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