PayPal Customer Service Issues

I am back once again dealing with the same issue. I have multiple accounts, both online and prepaid cards, making it difficult to differentiate between them. I struggle to remember which card is linked to which account, and I'm also confused about the corresponding usernames and passwords. Fortunately, I was able to link a new prepaid card to an online account successfully, but the challenge of managing multiple accounts remains. I hope to resolve these issues soon and utilize the "load a check" feature on the app to access my funds, but I have encountered a denial at the moment.

I placed an order for $35.89 with Snapfish, but realized later that I accidentally ordered 8 copies of a photo instead of just one. Upon noticing my mistake, I promptly canceled the order and placed a new one for the correct amount of $11.84. Snapfish confirmed the cancellation but mentioned that my account was already charged. They assured me I would receive a full refund within 30 days. As the payment went through PayPal, I'm curious if the refund would be processed back to PayPal first before being credited to the Visa account originally charged. Additionally, I did not receive a code for the human response in my email.

I bought an item on eBay from seller "oukepu" on September 14, [redacted], with item # [redacted]66. The listing promised a one-year warranty, but the part failed on March 3, [redacted]. After reaching out to the seller multiple times providing the necessary information, they have not responded. I initially requested an exchange or replacement, but as I had to purchase another part due to the lack of response, I am now seeking a full refund for the defective item. eBay advised me that they could only assist within 30 days and directed me to contact you for further assistance. I appreciate your attention to this matter. Regards, C. Carofanello

Hello! A couple of weeks ago, I sent a message but only received a robo-reply that didn't address my issue. I would appreciate assistance from a live person. On February 6, [redacted], I mistakenly transferred $[redacted].00 to myself via PayPal credit ending in [redacted], resulting in a total of $[redacted].20 with fees. The Transaction ID is 1H405511NN585900W. I did not intend to send this money to myself, and it never appeared in my bank account ending in [redacted]. I have not received any email regarding the funds or how to claim them. I had planned to request the money and apply it back to my PayPal credit. Could you please help me locate the whereabouts of this $[redacted]?

Last year, I purchased a PS4 Pro Scud controller online but wasn't satisfied with the product. After requesting a refund, I was instructed to create a PayPal account using the email address [redacted], which I used for the order. Upon providing my information and identity verification, the refund process encountered issues due to some discrepancies found by the company. It's likely related to either linking my mother's credit card to the account for direct transactions or being underage at the time of the purchase. Seeking clarification, I tried contacting customer service but only reached an unhelpful automated system. Therefore, I am looking for assistance in resolving this matter and obtaining my $[redacted] refund by speaking directly with a representative.

Dear Customer Service, I would like to inform you that my account is currently limited, preventing me from providing the requested information/attachment for PayPal Case PP-D-[redacted]0 through the Resolution Center on PayPal.com. Despite attempting to contact PayPal multiple times, I faced challenges with long wait times and disconnections. Due to time constraints, I am sending this message and attachment via email to expedite the process of refunding $[redacted] for the misrepresented, damaged dress and the $13 return shipping costs I incurred when returning the item via USPS with tracking number 9[redacted] 7[redacted] [redacted] 93 on April 3, [redacted]. I have attached the relevant USPS receipt for your records. Even though I have provided all necessary information to lift the account limitation, it remains unresolved. I urgently request your prompt attention to this matter to facilitate the resolution of PayPal Case PP-D-[redacted]0. Thank you, Denise S. Phone: [redacted]

Dear PayPal Dispute/Claims Representative, I am writing to address the limitation placed on my account regarding PayPal Case PP-D-[redacted]0. Despite my attempts through PayPal's website Resolution Center and multiple phone calls, I have been unable to provide the requested information/attachment. Due to time constraints and the unavailability of PayPal support, I am emailing the necessary documents now. I returned an unsatisfactory dress to the seller on April 3, [redacted], via USPS with tracking number 9[redacted] 7[redacted] [redacted] 93. I am seeking a refund of $[redacted] plus $13 for return shipping. I have attached the USPS receipt for your records. Although I have provided all requested information to lift the account limitation, it remains unresolved. I urge prompt action for the resolution of this matter, as time is crucial for processing the refund. Your attention to this issue is appreciated. Sincerely, Denise S. Tel.: [redacted]

Subject: Regarding Your PayPal Dispute Case PP-D-[redacted]0 Dear PayPal Dispute/Claims Representative, I am writing regarding the limitation placed on my account related to PayPal Case PP-D-[redacted]0. I was unable to provide the requested information/attachment through the Resolution Center on PayPal.com due to restrictions. As I was unable to reach PayPal by phone, I am submitting the necessary information and tracking receipt via email. I returned the dress on April 3, [redacted], as it was not as described and in poor condition. The USPS tracking number is 9[redacted] 7[redacted] [redacted] 93. I kindly request a refund of $[redacted] for the dress and $13 for return shipping, totaling $[redacted]. I have already submitted the required documentation to lift the account limitation, but it remains unresolved. I urge prompt attention to this matter to process the refunds efficiently for PayPal Case PP-D-[redacted]0. Thank you for your assistance. Sincerely, D.S. Tel.: [redacted]

Subject: Assistance Needed with PayPal Case PP-D-[redacted]0 Dear PayPal Dispute/Claims Representative, I am unable to provide the requested information/attachment for PayPal Case PP-D-[redacted]0 via the Resolution Center due to a limitation on my account. After failed attempts to reach PayPal via phone tonight, I am sending the necessary documents by email for the refund of $[redacted] for the returned item and $13 for return shipping costs. The tracking number for the returned item is 9[redacted] 7[redacted] [redacted] 93. I ask for a quick resolution to lift the account limitation as I have already provided all needed documentation. Thank you, D. S. Tel.: [redacted]

I received an unexpected email today from [redacted] regarding a payment to Reslu Apparels that I didn't make. The email includes the transaction details like the amount of $17.65 AUD for two Chef Skull Caps from Reslu Apparels. The email suggests logging in to my PayPal account to view transaction details and mentions a shipping address in Townsville, Queensland. The email also references opening a dispute within [redacted] days for eligible transactions. I want to confirm that this transaction is not authorized as my account is currently empty.

Dear PayPal, I am confused regarding the status of the shipment in the transaction screenshot sent. The payment shows "shipped," and the tracking details indicate UPS shipped on November 9th, [redacted]. However, as the customer filed a claim after [redacted] days, UPS does not provide tracking details. I also spoke to the customer who created the account on the purchase day. UPS could not verify the address provided on PayPal, despite confirming shipping to that address on November 9th. I am prepared to escalate this matter legally if my funds are not refunded, considering I lost the item with a confirmed UPS tracking number. Sincerely, Miles M.

I was browsing a product on my phone. Upon realizing the high postage cost, I decided to cancel my transaction before clicking "buy now." However, the company processed the order and charged my PayPal account without my authorization. I am seeking a refund and do not wish to receive the product. How can I prevent this from happening again? Also, it appears that GetHuman is unable to connect me with a human representative as promised.

Case ID [redacted]7 - I am addressing a complaint filed against me regarding a dress sold on December 7th. The dress was in perfect condition when I sold it for €[redacted] after spending €[redacted] on cleaning and packaging it myself. Despite claims of receiving a ripped dress accompanied by photos, I am certain no tears were present as I packaged it securely. The tight fit of the dress suggests any damage occurred during fitting, not during packaging. The buyer's persistence in seeking a refund is unwarranted, as I stand by my honest selling practices. I have responded to the complaint but will not issue a refund. I urge the buyer to accept their purchase responsibly and refrain from harassing me and my family. Any attempt to take funds from my account will be met with legal action by my father, a reputable lawyer. Sincerely, Isablle.

After my PayPal card was stolen, I stopped using it and added my bank account debit card to my PayPal account. When I tried to transfer my funds, I got a "wrong password" message. After trying different methods to gain access to my PayPal account, it got locked. I can't receive PayPal security codes because the phone linked to my email for PayPal messages was stolen, along with my PayPal card and $[redacted] cash. I need the money transferred to my bank account as soon as possible. Please help. Thank you, MM. You can contact me at [redacted] or [redacted]. I no longer have access to [redacted]. God bless. I will be waiting for a response and resolution.

I have an old PayPal account that I'm trying to sign into. When I verify my email, it then asks to send a text message to a phone number for further verification. The problem is that the phone number linked to my account is old and no longer in use. I am unable to receive the text message. I wish PayPal had an alternative method for verification since I no longer have access to the old phone number.

I am frustrated with PayPal. In my previous account, they couldn't confirm my bank information. Now, with my new account, they have confirmed my bank but not my personal identity. I sell clothes online, but the money from my sales is being held or pending. After a while, the money goes back to the buyer, essentially giving them items for free. I am upset and need my identity to be verified to lift this hold. Despite multiple attempts to contact them via phone and email over the past week, I have not received a response from PayPal.

I recently discovered that my account has been accessed and altered by someone without my consent. I took the necessary steps to report this to PayPal and requested assistance in resolving the issue. However, to my surprise, I woke up to find that my account has been permanently restricted, and my funds will be inaccessible for [redacted] days (6 months). I am urgently appealing for the opportunity to withdraw my funds immediately as I rely on this money to cover my daily expenses and living arrangements. I acknowledge that my account will remain permanently limited even after the withdrawal of funds. It is crucial for me to access my hard-earned money promptly. I was taken aback by PayPal's decision, which was made without consulting me or considering my perspective. Email associated with my account: [redacted]

I made a purchase from DailyStrawberryDeals in February [redacted] and paid via Paypal. Unfortunately, I have yet to receive the item I ordered. After waiting 6 weeks, I finally received a completely different item from what I purchased. I have been attempting to contact Daily Strawberry Deals multiple times to resolve this issue, but they have not responded to my emails. I want to return the incorrect item and obtain a refund. My receipt number is [redacted] and the order confirmation is MP00329A. Any assistance with this matter would be greatly appreciated.

We attempted to pay a conference fee online via PayPal using a Mastercard, but encountered an error message stating the card is linked to another PayPal account. We also paid for the same conference for someone else who claims they didn't create a PayPal account. We are unsure how to verify this. How can we resolve the issue to proceed with the payment for the conference? Thank you.

I suspect that someone is misusing Paypal's contact number to attempt to obtain my credit card details. Individuals, claiming to be Edward S. and Pete S., both with Eastern European accents, have been contacting my business requesting my credit card number for charge verification. Their calls have made me uneasy about my account security. The phone numbers they mentioned are [redacted] and [redacted].