I purchased a second hand iPhone * plus on an app called depop. The purchase was conduc...

GetHuman2526003's customer service issue with PayPal from March 2019

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The issue in GetHuman2526003's own words
I purchased a second hand iPhone * plus on an app called depop. The purchase was conducted in the app, I followed all of the rules, and the phone cost me $***.** USD. After I completed the transaction the user deleted their depop account. I thought this was suspicious so I opened a dispute and asked for a refund. The seller then got back to me and apologized for the confusion. They said their depop account stopped working but that they had the phone and they would ship it to me with tracking. So, I trusted them and ended the dispute on paypal. The next day they sent me a fake tracking number and then deactivated their email so I had no way of contacting them. I have definitely been scammed seeing as I have no way to contact them, and the tracking number they sent me was fake. But I can't open a dispute to get my money back because I already closed the first one. Please help me, I am a student currently attending university and I can not afford to lose $***.** USD.
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Customer service issue
Reported by GetHuman2526003
Mar 16th, 2019 - 9d ago
I have an issue with PayPal too
Not resolved
Seen by 9 customers so far
Similar issue to 33423 others
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GetHuman2526003 started working on this issue
Mar 16th 1:08am