I called a PayPal number listed as PayPal Customer Service on a website. The number c...

GetHuman1642576's customer service issue with PayPal from November 2018

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The issue in GetHuman1642576's own words
I called a PayPal number listed as PayPal Customer Service on a website. The number called was *-***-***-**** and a foreign speaking guy said he could help me with the problem I had. He asked what was the problem and I explained that a merchant on Ebay declined my purchase of a Spider-Man PlayStation * Slim * game. **PayPal called me that morning to say that I was in good standing with them. Maybe I should check with my bank. I told the rep that my MasterCard debit card had enough money to cover charges.**So, I purchased one from Walmart on Thanksgiving Day. The very next day, the Ebay merchant put the purchase through. Now I had $*** taken from my debit account.**I messaged merchant and asked that the order be stopped. I was told it was too late and that shipment was already occurring.**So the number I gave at the beginning led me to a man who said he could fix the problem. But, he needed information about the amount of purchase and the card number I used.**Next, he said that I would have to go to a Safeway, Walmart or Walgreens and purchase a google play card for $*** and that he would stay on the phone with me. This google card would verify that I was who I said I was.**He then told me he was able to stop someone from purchasing a $*** iPad. But, I would have to get a $*** card to stop the individual in New Jersey who had my info. I fell for it!**Next, I was transferred to the Refund Department and the gentleman said in order to get my $*** returned, I would have to buy a $*** google play card. **I said, "I don't have any more cash!" He suggested that I get money from my family members. I said this sounds like a scam and I'm calling my bank! He hung up.

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PayPal

Customer service issue
Reported by GetHuman1642576
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 22772 others
0 customers following this

Timeline

GetHuman1642576 started working on this issue
Nov 28th, 2018 2:11am

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