I called a PayPal number listed as PayPal Customer Service on a website. The number c...
GetHuman1642576's customer service issue with PayPal from November 2018
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman1642576 to get a PayPal rep on the line!
Always use the GetHuman Phone tocall PayPal. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1642576's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1642576 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman1642576's own words
I called a PayPal number listed as PayPal Customer Service on a website. The number called was *-***-***-**** and a foreign speaking guy said he could help me with the problem I had. He asked what was the problem and I explained that a merchant on Ebay declined my purchase of a Spider-Man PlayStation * Slim * game. **PayPal called me that morning to say that I was in good standing with them. Maybe I should check with my bank. I told the rep that my MasterCard debit card had enough money to cover charges.**So, I purchased one from Walmart on Thanksgiving Day. The very next day, the Ebay merchant put the purchase through. Now I had $*** taken from my debit account.**I messaged merchant and asked that the order be stopped. I was told it was too late and that shipment was already occurring.**So the number I gave at the beginning led me to a man who said he could fix the problem. But, he needed information about the amount of purchase and the card number I used.**Next, he said that I would have to go to a Safeway, Walmart or Walgreens and purchase a google play card for $*** and that he would stay on the phone with me. This google card would verify that I was who I said I was.**He then told me he was able to stop someone from purchasing a $*** iPad. But, I would have to get a $*** card to stop the individual in New Jersey who had my info. I fell for it!**Next, I was transferred to the Refund Department and the gentleman said in order to get my $*** returned, I would have to buy a $*** google play card. **I said, "I don't have any more cash!" He suggested that I get money from my family members. I said this sounds like a scam and I'm calling my bank! He hung up.
GetHuman1642576 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman1642576 fixed the problem
We are waiting for GetHuman1642576 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.