Ive had fraudulent activity on my paypal account. On ********, * transactions came out...

GetHuman-rachmale's customer service issue with PayPal from November 2018

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The issue in GetHuman-rachmale's own words
Ive had fraudulent activity on my paypal account. On ********, * transactions came out of my bank account that i did not authorise.** from Cameraranc for £**.** and * from Gamania for£**.**. I rang up paypal on Monday********, and they cancelled my account and told me to go to my bank and speak to the fraud teamwho told me to cancel my card and they orderd me a new one. Paypal said they would refund me as they couldseethese transactions were made in a different country. Asive had no refunds as yet i rang up ******** and wasnt helped very much, then a person rang me back at ****pm and kept me on hold for ** mins, i had to go out and could not stay on hold unfortunately! *Please can you send me my refunds asap.*Trying to get through on the phone is a nightmare *Many thanks **

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PayPal

Customer service issue
Reported by GetHuman-rachmale
Nov 27th, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 22720 others
0 customers following this
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Timeline

GetHuman-rachmale started working on this issue
Nov 27th, 2018 8:48pm
GetHuman-rachmale indicated the issue is not fixed yet.
Nov 27th, 2018 8:56pm
GetHuman-rachmale shared this issue with others over email
Nov 27th, 2018 8:57pm

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