want to return item bought online because it wasn't specified that I needed a license to use it.

GetHuman-gusrodsa's customer service issue with PayPal from July 2018

Help with my PayPal issue
The issue in GetHuman-gusrodsa's own words
return it. ... hello,** weeks ago, I bought a walkie talkie online in banggood.com and before using it I saw that it can only be used with a special licence. it is ilegal to use it without a licence in most of the countries. *so I started an email discussion with a first level support. * days ago he asked the sale department about it, with no answer.**I would like to know what can be done.*my intention is to return this and buy another radio, license free.**Thanks*Gustavo
they didn't confirm I can return it yet. I am waiting for a response. the response time is * days and it has been * working days.
i want to return it, be refund and get another license free radio.
i had no issue before.
we exchanged some emails with *st support who said I needed to wait for sale s department response.
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* walkie talkie radio
Customer service issue
Reported by GetHuman-gusrodsa
Jul 2nd, 2018 - 10 mons ago
I have an issue with PayPal too
Fixed
Seen by 6 customers so far
Similar issue to 5945 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman-gusrodsa started working on this issue
Jul 2nd, 2018 5:00pm
GetHuman-gusrodsa indicated the issue is not fixed yet.
Jul 2nd, 2018 6:13pm
GetHuman-gusrodsa indicated the issue is not fixed yet.
Jul 2nd, 2018 6:15pm
GetHuman-gusrodsa indicated the issue is not fixed yet.
Jul 2nd, 2018 6:26pm
GetHuman-gusrodsa indicated the issue is not fixed yet.
Jul 3rd, 2018 11:54am
GetHuman-gusrodsa indicated the issue is not fixed yet.
Jul 3rd, 2018 6:26pm