An unauthorised payment for * items,in my ebay basket happened last night. Ebay are bla...

GetHuman-lizpieta's customer service issue with PayPal from June 2018

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The issue in GetHuman-lizpieta's own words
An unauthorised payment for * items,in my ebay basket happened last night. Ebay are blaming the seller. I cannot find the activity on my paypal account but have been given***t*****vy******y by ebay. I have the totals in sterling but they were purchased in dollars. Ebay assured me that i would be credited. I am blocked by the seller as i flagged this up to them and now i cant communicate with them. I asked them not to send out the items as i did not authorise the payment. Ebay are blaming them and they say they are investigating and the seller was blaming ebay . However i am stuck in the middle and i dont know who is telling the truth. I always go through paypal on ebay and i chose my delivery address and which card to pay. I do not have automatic payment set up for ebay and * of the items that were paid for were not even in my basket as i had saved them for later payment. I want a full credit for the * items and i would like the seller to reissue the invoices so i can authorise payments through paypal properly with * different cards . Please help as soon as possible
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Customer service issue
Reported by GetHuman-lizpieta
Jun 13th, 2018 - 9 mons ago
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GetHuman-lizpieta started working on this issue
Jun 13th, 2018 5:49am