I am trying to delete an old account, I dont remember the password so I cant change it...

GetHuman-julieogb's Close Account issue with PayPal (UK) from August 2020

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The issue in GetHuman-julieogb's own words
I am trying to delete an old account, I dont remember the password so I cant change it, the mobile number is old so I cant be contacted on it. I have been speaking to someone on message but I have tried to call you but keep getting cut off. **So basically I want to delete my email account *****@***.com. I have a current account that I use which is *****@***.com but this is my work email and I dont want to keep using this email address. So I want to close my old account which I dont use, this is why I had to open a new account and could access old one. Want to close it and then change the email on my new account to be *****@***.com.**I really could do with some help to do this, as tried * times to call and each time have been cut off and it is becoming very frustrating.

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PayPal (UK)

Close Account issue
Reported by GetHuman-julieogb
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2238 others
0 customers following this

Timeline

GetHuman-julieogb started working on this issue
Aug 25th 11:07am

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