I had no way of getting through to pay pal because I could not receive the access code on my phone. Tried umpteen times to get through on the phone without success, even spending over £**.** on an ** number that did not answer. Because I could not access my paypal a*c and I could not receive any help, I cancelled my credit cards because I thought my A*C could have been hacked.

GetHuman-westmike's Close Account issue with PayPal (UK) from June 2020

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The issue in GetHuman-westmike's own words
On Fri **th May I wanted to purchase something through paypal. To access my a*c you send a code via text to my mobile. This did not happen after trying several attempts. Accessed help via virtual assistant but could not resolve so was advised to phone. Attempted several times without success. Telephoned again several times without success so tried your *********** number for * minutes without success. I have followed the instructions to change my password several times but I cannot receive your code so cannot access my a*c. I have tried to contact UK H.O. but the line is dead.

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PayPal (UK)

Close Account issue
Reported by GetHuman-westmike
Jun 1st, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1630 others
0 customers following this

Timeline

GetHuman-westmike started working on this issue
Jun 1st, 2020 8:58am
GetHuman-westmike indicated the issue is not fixed yet.
Jun 1st, 2020 2:02pm
GetHuman-westmike indicated the issue is not fixed yet.
Jun 1st, 2020 2:05pm
GetHuman-westmike indicated the issue is not fixed yet.
Jun 1st, 2020 2:11pm