item *************, ending on **-Apr-** **:**:** BST - Guitar Tuner Clamp - Trigger Cap...

GetHuman-rockshot's customer service issue with PayPal (UK) from April 2020

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The issue in GetHuman-rockshot's own words
item *************, ending on **-Apr-** **:**:** BST - Guitar Tuner Clamp - Trigger Capo for Acoustic & Electric & Classical*Item arrived and was not what i was expecting, *Contact with seller was re order and we will refund the first item and you can send it back.*I reordered and it went up from *.** to *.** but i ordered anyway.*They messaged**New message from: dingdingstore-* (*,***Green Star)*please do not worry, your package will be shipping,*and we will give you the refund of picks.*Best regards.**I was due the replacement on *th April. *th and **th passed , did a check from Yodle and it showed it had been collected but not dropped off for delivery . *I then checked the order and it showed everything cancelled, the seller was no longer a registered user. *I put a complaint and request for refund to ebay. *two hours later a refund for the second item came*this was the response from ebay*RE: Reporting an item you didn’t receive SR* *-***************Hello Keith,** **Thank you for getting in touch. I am Arlene from eBay Customer Support and I will be looking into what happened with this transaction you had with "dingdingstore-*" for item (************) "Guitar Tuner Clamp - Trigger Capo for Acoustic & Electric & Classical".** **I do understand that the seller ask you to close the case since he promise you a replacement, and as much as we want to proceed to pursue the case I do apologize but we don't have an option to do so because the case is already close.** **But please don't loss hope as we still have an option to chase your seller, that is by opening a new case or dispute through Paypal buyer's extended protection that covers * months coverage.** **PLease provide this Transaction Detail: **S*****DJ******* and contact paypal via this link https:***chat*PayPal-UK** ** please can you arrange the full refund , not a lot but i really do not trust these sites anymore. £*.** I think.

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PayPal (UK)

Customer service issue
Reported by GetHuman-rockshot
Apr 13th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 978 others
0 customers following this


GetHuman-rockshot started working on this issue
Apr 13th, 2020 7:39pm
GetHuman-rockshot indicated the issue is not fixed yet.
Apr 16th, 2020 9:22pm
GetHuman-rockshot indicated the issue is not fixed yet.
Apr 17th, 2020 4:31pm

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