My solicitor said this was fraud. But how can I charge my son with fraud and leave him...

GetHuman-aniwal's customer service issue with from March 2019

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The issue in GetHuman-aniwal's own words
My solicitor said this was fraud. But how can I charge my son with fraud and leave him at ** with a crime after his name?? I'm a single mother of *. I need my money back. Please please help me. He's literally used every cent in my account. Do yo u not have security to prevent this kind of thing? My solicitor wants me to go public about how your site could let this happen. I don't want that. But I have to get my money back. This is so serious. I'm not able to think straight I'm so upset. What do I do now?? Help me please. Answer me.
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Customer service issue
Reported by GetHuman-aniwal
Mar 1st, 2019 - 3 mons ago
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GetHuman-aniwal started working on this issue
Mar 1st 7:02am