I’ve visited the Panera in Rialto on renaissance pkwy two times* both times, they did n...
GetHuman2613830's complaint issue with Panera Bread from March 2019
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The issue in GetHuman2613830's own words
I’ve visited the Panera in Rialto on renaissance pkwy two times* both times, they did not fail to disappoint. The first time I ordered a bbq chicken mac&cheese after being told the items I had originally wanted they were out of* once I got home to eat the food I had settled for, my order wasn’t even right! They gave me bacon mac&cheese instead, and although it doesn’t seem like a big deal, it’s just upsetting. Now, I come to give them another chance because I adore Panera’s food and yet again I’m left upset. I ordered a frontega sandwich with no onions and even confirmed at the window that there were no onions in the sandwich and my sandwich was chock full of onions* I understand again, not a huge deal, but it’s just not what I paid for.
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