I am a loyal customer to the South Holland, IL location. Last week, I was at the drive...

GetHuman-tmdj's customer service issue with Panera Bread from January 2019

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The issue in GetHuman-tmdj's own words
I am a loyal customer to the South Holland, IL location. Last week, I was at the drive-thru and I was told to wait because the cashier was busy. I said, ok. I waited at least * minutes and someone abruptly drove around me to get to the window to place her order. This morning the exact same issue happened with the same cashier and customer. Last week the cashier stated that person ordered off line. Today the manager mentioned perhaps they needed to correct their order. Either way the person is allow to cut cars because an employee is holding up the line by pretending that she’s so busy until her friend drives up to get her order. *The manager Tiara was rude and unprofessional to allow this to happen. I called the manager at *:**and did not drive off until *:**.*This is unacceptable and should be dealt with. The employee and manager has made me feel as if I should not come back.
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Panera Bread

Customer service issue
Reported by GetHuman-tmdj
Jan 15th, 2019 - a mon ago
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Jan 15th 7:14pm