Stopped this afternoon at the Panera in Middletown N.Y.*I stop at this location frequen...

GetHuman1388150's customer service issue with Panera Bread from October 2018

25 views | 83 similar | 0 following
Help with my Panera Bread issue
First: share to improve GetHuman1388150's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1388150's next move: call Panera Bread.
The best way to get your problem resolved is to tap the button below to start calling Panera Bread. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1388150's own words
Stopped this afternoon at the Panera in Middletown N.Y.*I stop at this location frequently on my trips form Cortland to NYC. Had Stop on my way down on Friday.* If you would like I can provide you with my Panera rewards number so you can track my profile .** On this trip I ordered the you pick two.. soup and a grilled cheese sandwich ... rented it was a busy lunch hour Sunday afternoon .. this was my first time trying this new menu item. It took a while yet when I received my meal the bowl soup was all right but the grilled cheese sandwich consist of nothing more than to pieces of bread with melted cheese in the middle ..half melted .. was nothing more than two pieces of “wonder bread” with some shredded cheese in the middle put through in microwave . Absolutely no toasting or grilling of the bread .. I brought this to the attention of what I believe to be the manager he stuck a singer in the very soft bread and off he went to get another one .. ** minutes later I chased him down and he hands me another sandwich exactly like the first one ..** My first question to you is what constitutes a grilled cheese sandwich at Panera ??* Is the sandwich anytime grilled or put through a Panini press ??** If you question the amount of time I’ve spent there on my frequency of spending money at Panera please get a hold me I’ll get your money rewards number .. but I would like an answer on how you make a grilled cheese sandwich ??

GetHuman1388150 did not yet indicate what Panera Bread should do to make this right.

How GetHuman1388150 fixed the problem

We are waiting for GetHuman1388150 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Panera Bread's attention and get better help faster. Tap below to get started.
Having Panera Bread issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1388150 fixes it.
This email address isn't valid

Panera Bread

Customer service issue
Reported by GetHuman1388150
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 83 others
0 customers following this
Items needed
Name on the reservation


GetHuman1388150 started working on this issue
Oct 22nd, 2018 2:07am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians