I have a Panasonic GH* and I use it to shoot video. My current setup is using a metabon...

GetHuman4142248's customer service issue with Panasonic from December 2019

Help with my Panasonic issue
First: share to improve GetHuman4142248's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4142248 may need:
Name, Billing address, Email address, phone number, and Order number
The issue in GetHuman4142248's own words
I have a Panasonic GH* and I use it to shoot video. My current setup is using a metabones speed booster ultra .** EF -MFT mount adapter and currently a canon **mm f*.*. Recently when I turn on the camera it asks if I want to change the focal length and I have changed it to **. I've had it a few months but this past Friday on a shoot I noticed that I could not adjust the aperture (f-stop). It was in Manual mode. It displayed *.*. I turned off the camera, took out the battery, reset the settings back to the factory settings and nothing helped. Before I reset to factory settings it would continually cancel out of the menu over and over again. I'm not sure what else to try to fix this problem, or if it's a setting problem.

GetHuman4142248 did not yet indicate what Panasonic should do to make this right.

How GetHuman4142248 fixed the problem

We are waiting for GetHuman4142248 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Panasonic customer problems.
How Do I Unblock a Number on My Panasonic Landline?How Do I Unblock a Number to My Panasonic Landline?How do I get device support from Panasonic?
Do you have a customer issue as well?
We can help you get Panasonic's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Panasonic issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4142248
Dec 23rd, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 972 others
0 customers following this


GetHuman4142248 started working on this issue
Dec 23rd, 2019 4:01pm
GetHuman4142248 confirmed the issue is fixed. Hooray!
Dec 23rd, 2019 4:02pm
GetHuman4142248 indicated the issue is not fixed yet.
Dec 23rd, 2019 4:03pm