I phoned customer service where the voice message informed me that while my product is...

GetHuman731790's customer service issue with Panasonic from May 2018

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The issue in GetHuman731790's own words
I phoned customer service where the voice message informed me that while my product is under warranty there is complimentary phone support. But then, the message said to go to the website support and hung up. A bit of false advertising ... Just bought a fz ** camera that, after five days of trying to get just one decent photo, still have nothing. Same shot with fz **, fine. Am sure there is a simple explanation - but, with no support, my only option is to return the prouduct. Yes, I have read the *** page manual - over and over again. Have tried different settings - Have restored to factory settings - and still nothing useable. The online photos taken with fz ** are nice, so I know the camera is capable of good pictures.

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Panasonic

Customer service issue
Reported by GetHuman731790
May 30th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 115 others
0 customers following this
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Timeline

GetHuman731790 started working on this issue
May 30th, 2018 5:12pm
GetHuman731790 indicated the issue is not fixed yet.
May 30th, 2018 8:58pm
GetHuman731790 indicated the issue is not fixed yet.
May 31st, 2018 6:21pm
GetHuman731790 indicated the issue is not fixed yet.
Jun 3rd, 2018 3:10am