My server box the phone is connected to failed. The phone and the internet could not be...

GetHuman-clcszu's customer service issue with Panasonic.com from December 2018

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The issue in GetHuman-clcszu's own words
My server box the phone is connected to failed. The phone and the internet could not be accessed. The cable company installed a new box and the phone is back to normal except for the answering machine does not pick up on the programed *th ring that is programed to do. How do I get the answering machine to pickup and record the message?
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Panasonic.com

Customer service issue
Reported by GetHuman-clcszu
Dec 1st, 2018 - 8 mons ago
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GetHuman-clcszu started working on this issue
Dec 1st, 2018 1:14am