I placed an order a week ago, was told my order would arrive within *-* days and It has...

GetHuman2783122's Complaint issue with PacSun.com from April 2019

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The issue in GetHuman2783122's own words
I placed an order a week ago, was told my order would arrive within *-* days and It has yet to even ship. I needed this order by ****. I called Customer service yesterday **** and was told they would upgrade my shipping to priority shipping because you have yet to ship it and i needed it before ****. I was told I would get an email within *-* hours and didn’t receive anything. I just checked the tracking on my order and it’s still “processing at warehouse”. I find this very unprofessional of PacSun for insuring my package would be in my possession within *-* days then after failing to do so, telling me they would correct this mistake by prioritizing it and not doing that either. So either i need my package shipped overnight shipping or a refund because this is completely unacceptable.

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How Do I Track My Pacsun Package?How Do I Exchange the Wrong Item from Pacsun?How Do I Track My Pacsun Com Order?How Do I Edit a Pacsun Order?How Do I Give Feedback About My Experience to Pacsun?
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Complaint issue
Reported by GetHuman2783122
Apr 21st, 2019 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 936 others
0 customers following this


GetHuman2783122 started working on this issue
Apr 21st, 2019 1:24am