Ordered and bought merchandise in store and on-line on Black Friday for Christmas. I wa...

GetHuman1834081's customer service issue with PacSun.com from December 2018

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The issue in GetHuman1834081's own words
Ordered and bought merchandise in store and on-line on Black Friday for Christmas. I was appalled to find out that I couldn’t return any of the Christmas presents because of your ** day policy, even though went to store on December **th to do so. I have never heard of a more ignorant policy!!!! Most people buy on Black Friday intentionally for Christmas and to find out that you can’t even return for Christmas is the poorest customer service!!!! I spent over $*** that now I’m out because of this policy. **Christmas should be an exception, especially when your very store advertes for Christmas sales but yet fails to say the merchandise can’t be returned!!!! You have lost my business along with my poor customer reviews. Unbelievable!!!!!!!!

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PacSun.com

Customer service issue
Reported by GetHuman1834081
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 641 others
0 customers following this

Timeline

GetHuman1834081 started working on this issue
Dec 26th, 2018 7:26pm

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