I’m willing to pay my unpaid bills but I’m requesting a consideration that I will pay...

GetHuman-mecz_rea's customer service issue with PLDT from March 2021

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The issue in GetHuman-mecz_rea's own words
I’m willing to pay my unpaid bills but I’m requesting a consideration that I will pay in full my bills until the month that my PLDT connection was disconnected . Since there is no service rendered to me by PLDT from the month of disconnection, can you consider that I will just pay the bills due before the disconnection. I’m a senior citizen and it was so hard for me to go out to pay Since it is mandated that senior citizens are not allowed to go out due to COVID .Pandemic. Hoping for your kind consideration with this humble request. Thank you very much. Marilo D. Culaway Accnt No. **********

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PLDT

Customer service issue
Reported by GetHuman-mecz_rea
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6121 others
0 customers following this

Timeline

GetHuman-mecz_rea started working on this issue
Mar 23rd 8:14pm