Hi, I applied for a PLDT Home Fibr **** last September *, **** in PLDT Sm Manila and wa...

GetHuman-guroroha's customer service issue with PLDT from September 2020

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The issue in GetHuman-guroroha's own words
Hi, I applied for a PLDT Home Fibr **** last September *, **** in PLDT Sm Manila and was called the same day to verify my details. I went back to the same branch on September *, **** since I still haven't receive any reference number so I can follow up. I was able to talk to a guard and promised to text me within the day about my concern but didn't receive anything. I visited the same branch and was able to get in touch with the same guard and was provided by an account number that I can't still use to follow. Now, WHEN ARE YOU GOING TO INSTALL OUR WIFI MODEM? I'm about to have a seminar on web next week but still hasn't receive any update nor contacted regarding the facility check. PLEASE GIVE ME A FEEDBACK. Account Number: ********** Name: ROHAINA G. GURO

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PLDT

Customer service issue
Reported by GetHuman-guroroha
Sep 16th, 2020 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 4538 others
0 customers following this

Timeline

GetHuman-guroroha started working on this issue
Sep 16th, 2020 3:23am
GetHuman-guroroha indicated the issue is not fixed yet.
Sep 16th, 2020 3:27am
GetHuman-guroroha indicated the issue is not fixed yet.
Sep 16th, 2020 3:27am

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