August **, *-*am i still got connection but little bit choppy.**am i lost connection, i...

GetHuman5181263's Technical Support issue with PLDT from August 2020

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The issue in GetHuman5181263's own words
August **, *-*am i still got connection but little bit choppy.**am i lost connection, internet kept blinking.*PON light is in steady green light.*I tried calling pldt customer service but whenever I am in the middle of call waiting for an agent to answer it as I am in queue the call will drop then I’ll get red blinking light at LOS.*The last night, i tried calling same thing happen but after few minutes lights for phone where off. Only the power button left lights on.**Details as of today (Aug**,****)*-Steady green light power*-Blinking green light PON*-Steady green light WLAN*,WLAN**-No lights: LOS, Internet,Phone**- I cannot make calls now.

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PLDT

Technical Support issue
Reported by GetHuman5181263
Aug 20th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4170 others
0 customers following this

Timeline

GetHuman5181263 started working on this issue
Aug 20th 6:22am