GetHuman-genlee_'s Technical Support issue with PLDT from August 2019
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The issue in GetHuman-genlee_'s own words
Trying to make a call but the line is just having a busy tone. I can't make any calls. The internet connection is really unstable until now. I pay for **mbps but I get *.**mbps NOW???? Wow!!! ... Hello,**This is Geneveive Lee with the telephone number (***) *** **** and the account is under my husband's name Victor Y. Lee Jr. **As of the moment, I'm experiencing unstable internet connection and the highest speed I got so far is only *.**mbps for download & upload of *.**mbps. (latest speedtest result: https:**snipboard.io*nEurW*.jpg )*We have PLDT FIBER upto **mbps, whats up???? Also, we don't have any dial tone on our phone. Only a busy tone is heard, that's why I'm trying to reach you through this email coz I can't make a call using the useless phone.**I want and I need my connection. I need the service that I am paying for. **I also want to ask for a letter from you regarding this matter for me to have a proof that I was and I am experiencing internet instability up until now. Thank you!**Respectfully, *Geneveive Lee
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