Hi good afternoon,****On Tue, ** May **** at *:** p.m., MS Corpuz*******@***.com* wrote...

GetHuman-corpuzms's Technical Support issue with PLDT from May 2019

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The issue in GetHuman-corpuzms's own words
Hi good afternoon,****On Tue, ** May **** at *:** p.m., MS Corpuz*******@***.com* wrote:*Dear all,* *Please be informed that I'm not signing anything to allow other user to use my home address as there billing address. They are doing the transaction without me as the previous user. I left phil * days after before I was disconnected the wifi and the telephone line I did not received any phone calls that Pldt give to other new user. Even the new user did not tell me anything so that formally I can handover it in a proper way.**FYI. NO information to a previous user while they are processed the transaction.**Please do on my behalf to transfer the line where that person living.**Thank you very much *Josephine chavez Alcayde corpuz **Sent from Yahoo Mail on Android**On Sun, ** May **** at *:** p.m., MS Corpuz*******@***.com* wrote:***Dear all,**I Please be informed that Before I was left phil. I'll make sure that the wifi and the telephone line was cut*disconnected so that by the time i want to connect again or subscribe I won't face any problem. So how come you allow the other user to used my address. ** without house owner consent. As i know before you will Apply to transfer the line you will get (pLDT) new user a valid I'd. Full address etc.**I was shocked **how come it's been a long time you PLDT did change the address where that new user was living. If no one in my house I don't know anything.**I dont want and afterwards I will found out that my billing address there was a hanging overdue bill date which is the owners are not using. .**FYI.BELOW bill NAME is not the owner of the house. **Concerned.Please change the billing address where that person living. I don't want to use my property address.****Thank you very much,*House owner**Josephine alcayde corpuz*****Sent from Yahoo Mail on Android**Sent from Yahoo Mail on Android*Show less

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PLDT

Technical Support issue
Reported by GetHuman-corpuzms
May 21st, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
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Timeline

GetHuman-corpuzms started working on this issue
May 21st, 2019 10:33am