Plss send a repair man to fix or repair the problem of my pldt landline and internet, its * days already, thank u and godbless

GetHuman-ccapistr's customer service issue with PLDT from November 2018

Help with my PLDT issue
The issue in GetHuman-ccapistr's own words
Im a dialysis patient that really need my internet for my brother abroad sending me my financial assistance but my pldt landline and internet is not working for almost *days now, my wife call *** and give us instructions to troubleshoot and sadly it isnt solve the problem and advice us to give my cell nos. And wait for ** hours to solve it and tjwy will send a repair man to come over and we call again again to *** only a voice call telling us that they are resolving it just wait again givingvme the status reference number ********,im here now at dialysis center in alabang, kindly plss help me out on my problem, sorry to disturb ypu and hoping for your kind comsideration and urgent action on this, thank u so much and godbless
My life depends on my internet to contact my brother for my dialysis financial help and its *x a week session hope u understand my situation, thank u
Sending a pldt repair man to fix it and i think i need a new phone to replace the old one and my landline phone has a telpad charger so plss replace it too, coz sometimes the dial tone isnt work, thanks again
I cannot count it anymore but its too long already and im a good customer
The instructions you've tell me but it doesn't work
I have an issue with PLDT too
How GetHuman-ccapistr fixed the problem
I call *** to follow up again and again. Tnx pldt, godbless
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Customer service issue
Reported by GetHuman-ccapistr
Nov 24th, 2018 - 10 mons ago
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GetHuman-ccapistr started working on this issue
Nov 24th, 2018 1:55am
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Nov 24th, 2018 1:56am
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Nov 24th, 2018 2:10am
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Nov 24th, 2018 3:39am
GetHuman-ccapistr confirmed the issue is fixed. Hooray!
Nov 25th, 2018 5:29am