Hello Petco,*I am writing to you because I am very unhappy with one of your associate's...

GetHuman1534467's customer service issue with PETCO from November 2018

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The issue in GetHuman1534467's own words
Hello Petco,*I am writing to you because I am very unhappy with one of your associate's customer service. I had a ** gallon tank set up in my dorm room for fish and I drove to your store in Keene, NH, over ** minutes away from my school to get a fish for it. When I asked this woman for just three fish, she just made up every excuse not to give me a fish. She accused me of LYING about having a fish tank set up, she tried to tell me that fish were too much work for an unexperienced pet owner. Do you realize how stupid that is? I am very unhappy. Your employee treated me like I was stupid enough to not be able to take care of a fish! This is unacceptable! I was very unhappy with this employee's attitude. I have been a loyal customer for years, but now I will be taking my business elsewhere. I would suggest*appreciate some sort of store credit in return for bad customer service for my business back.

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PETCO

Customer service issue
Reported by GetHuman1534467
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 224 others
0 customers following this

Timeline

GetHuman1534467 started working on this issue
Nov 10th, 2018 7:13am

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