The animal Care rep, Jessica and store *** was very rude and unprofessional. She would...

GetHuman-dragonha's customer service issue with PETCO from June 2018

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The issue in GetHuman-dragonha's own words
The animal Care rep, Jessica and store *** was very rude and unprofessional. She would not allow me to see the crested geckos clearly to tell her which one I wanted and pushed my hand away when I went to point it out to her saying "Nahnahnahnahnah I WILL HANDLE THE GECKOS" She wouldn't move the geckos themselves into view to confirm that the one I wanted was the one she was going to pull out. She then inappropriately handled the gecko by pinching the middle of it's back to pick it up. I own several crested geckos and breed them, so I have extensive knowledge and experience with them as well as costumer service experience. This woman needs training in both handling the animals and in proper service. I was very dissatisfied and offronted by my experience with her today.

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PETCO

Customer service issue
Reported by GetHuman-dragonha
Jun 8th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 15 others
0 customers following this

Timeline

GetHuman-dragonha started working on this issue
Jun 8th, 2018 4:40pm

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