My balance is not refilling when I go thru the toll booth

GetHuman630850's customer service issue with PA Turnpike EZ Pass from April 2018

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Help with my PA Turnpike EZ Pass issue
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The issue and preferred resolution, in GetHuman630850's own words:
The problem I ran into: My balance is not refilling when I go thru the toll booth
I trust that PA Turnpike EZ Pass will make this right and come up with a resolution that is fair.
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PA Turnpike EZ Pass

Customer service issue
Reported by GetHuman630850
Apr 26th, 2018 - 3 mons ago
I have an issue with PA Turnpike EZ Pass too
Not resolved
Seen by 1 customer so far
Similar issue to 59 others
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Timeline
GetHuman630850 started working on this issue
Apr 26th 1:58pm