Ordered a *John Boos Oak **x** Butcher Block & Henckels Knife Set' from Country Butler...

GetHuman-rfthrs's Complaint issue with Overstock.com from May 2020

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The issue in GetHuman-rfthrs's own words
Ordered a *John Boos Oak **x** Butcher Block & Henckels Knife Set' from Country Butler on March **th. It finally arrived on April ** with some damage and a defect on the top. After multiple emails (to both Country Butler and John Boos) they finally agreed that if I donate the table, they would build me another. They said I would need to have a form from the factory filled out by the seller and then the agency and returned. I have attempted to contact Country Butler several times over the past * weeks and they are not responding to my emails. They also have never sent the knife set (which I also mentioned in the emails). I am hoping you can mediate this before I resort to filing a consumer complaint with the State Attorney Generals office. Please help. - Bruce and Donna Bare

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Complaint issue
Reported by GetHuman-rfthrs
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 922 others
0 customers following this
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Timeline

GetHuman-rfthrs started working on this issue
May 23rd, 2020 9:05pm
GetHuman-rfthrs indicated the issue is not fixed yet.
May 24th, 2020 2:00pm
GetHuman-rfthrs indicated the issue is not fixed yet.
May 24th, 2020 2:00pm
GetHuman-rfthrs indicated the issue is not fixed yet.
May 24th, 2020 2:03pm
GetHuman-rfthrs shared this issue with your circles on Google+
May 27th, 2020 4:45pm