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Orlando Utilities Commission (OUC) Customer FAQ

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What is Orlando Utilities Commission (OUC)'s Phone Number?

The question we are asked most often is about how to talk to Orlando Utilities Commission (OUC) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does OUC provide renewable energy options?

Yes, OUC does provide renewable energy options. As a progressive utility provider, we are committed to sustainable practices and reducing...
Ask any question you have about Orlando Utilities Commission (OUC) customer service, get an answer now.
Contact Orlando Utilities Commission (OUC) customer service

Power Outage

What should I do in case of a power outage?

In case of a power outage, it is important to first check your circuit breakers to ensure the outage is not specific to your home....
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General Information

What is OUC?

OUC, short for Orlando Utilities Commission, is a municipally-owned public utility serving the Orlando, Florida area. Established in...
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Services Provided

What services does OUC provide?

OUC provides a range of essential services to customers in Orlando. As a municipal utility, we are dedicated to delivering reliable...
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Payment Options

What are the payment options for OUC bills?

OUC offers a range of convenient payment options to meet diverse customer needs. Firstly, customers can pay their bills online through...
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Energy-Saving Programs

Does OUC offer any energy-saving programs and rebates?

Yes, OUC offers a range of energy-saving programs and rebates to help customers reduce energy consumption and save money. These initiatives...
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Customer Service

What is the OUC customer service phone number?

The OUC customer service phone number is (407) 423-9018. Our dedicated customer service representatives are available to assist you...
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Low-Income Programs

Are there any special programs for low-income customers?

Yes, OUC offers special programs to assist low-income customers. We understand the challenges that low-income households face and are...
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Rate Structure

What is OUC's rate structure for residential customers?

OUC's rate structure for residential customers is designed to be fair and flexible to meet diverse energy needs. It consists of a tiered...
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Renewable Energy

Does OUC provide renewable energy options?

Yes, OUC does provide renewable energy options. As a progressive utility provider, we are committed to sustainable practices and reducing...
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