Hi there, *Booing reference: ***********On ***********, I booked a flight from Basra* I...

GetHuman5392356's customer service issue with Opodo from October 2020

Help with my Opodo issue
Before contacting them, items GetHuman5392356 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5392356's own words
Hi there, *Booing reference: ***********On ***********, I booked a flight from Basra* Iraq to Manchester* UK and I paid £ ***.**. On the same day and after about * hours, I canceled my flight and I received a cancellation confirmation by email and Opodo told me that I will get full refund. Then, Opodo deducted another same amount for second time. I don’t know why you deducted that amount from my bank account as I didn’t book another flight.*Regards.

GetHuman5392356 did not yet indicate what Opodo should do to make this right.

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Opodo

Customer service issue
Reported by GetHuman5392356
Oct 22nd, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2531 others
0 customers following this

Timeline

GetHuman5392356 started working on this issue
Oct 22nd, 2020 9:50am
GetHuman5392356 shared this issue with others over email
Oct 22nd, 2020 9:54am

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