My Opodo Booking Ref ********** was for Easyjet flights for my son * wife * daughter LG...

GetHuman5356540's customer service issue with Opodo from October 2020

21 views | 2453 similar | 0 following
Help with my Opodo issue
First: share to improve GetHuman5356540's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5356540's next move: call Opodo.
The best way to get your problem resolved is to tap the button below to start calling Opodo. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5356540 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5356540's own words
My Opodo Booking Ref ********** was for Easyjet flights for my son * wife * daughter LGW-Paphos ** Oct ** for which I paid £***.** airline ref EZ*DHPV, * Opodo Cancel for any reason insurance £****EasyJet informed me by ** Sep email that flight was cancelled and I applied same day for refund. Easyjet confirmed by email ** Sep that my refund had been processed and funds should be received within ** days but if booked through third party - OPODO - my refund wqoul*d come from them. It hasn't! I have received no response to my Copy*pasted email below sent to Opodo ** October.**How should I proceed? Please help**Thank you*Avelyn Forster**From: Avelyn Forster ******@***.com**Subject: Re: Booking **********: Important update regarding refund policies*Date: * October **** at **:**:** BST*To: Opodo *reply-fec******c*****f-***HTML*****@***.com***Good evening**My Opodo booking ********** was made * Nov **** for LGW-PFO EasyJet flights for my son * wife and daughter to travel ** Oct ****, airline ref EZ*DHPV. I also purchased your cancellation insurance at that time for £****The following events have now occurred:**** Sep ***-*EasyJet informed me by email of the cancellation of this flight*** Sep ***-*I filed a refund request via EasyJet webform and received confirmation of receipt*** Sep ***-*Received email from EasyJet (see attached screenshot) confirming my refund has been completed but advising that if I booked through a *rd party I should contact them to receive my funds directly**The total cost of my Opodo reservation was £***.** Please confirm ASAP that you will be refunding this amount to my account within the next seven days**Regards**Avelyn Forster

GetHuman5356540 did not yet indicate what Opodo should do to make this right.

How GetHuman5356540 fixed the problem

We are waiting for GetHuman5356540 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Opodo's attention and get better help faster. Tap below to get started.
Having Opodo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5356540 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman5356540
Oct 11th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 2453 others
0 customers following this


GetHuman5356540 started working on this issue
Oct 11th, 2020 10:24pm