I have forgot my reference booking number and I can’t get it as I can’t get back onto m...

GetHuman5269052's customer service issue with Opodo from September 2020

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The issue in GetHuman5269052's own words
I have forgot my reference booking number and I can’t get it as I can’t get back onto my email, The last time I spoke to you’s on the phone you said my money will be in my bank within ** days and it’s been about that now I’ve been trying to contacts yous for ages but it keeps saying you need my reference number which I haven’t got!*Help me please. I need this money for holiday next month.** I do not have access to my old email which yous have got which was *****@***.com, *My new email is *****@***.com

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Opodo

Customer service issue
Reported by GetHuman5269052
Sep 16th, 2020 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 2832 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman5269052 started working on this issue
Sep 16th, 2020 1:27pm
GetHuman5269052 confirmed the issue is fixed. Hooray!
Sep 16th, 2020 7:29pm
GetHuman5269052 indicated the issue is not fixed yet.
Sep 16th, 2020 7:29pm

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